Last Updated: July 31, 2026

Welcome to SabziWalah. These Terms & Conditions govern your access to and use of our website and services. By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.

1. Use of the Website

By using SabziWalah, you agree to:

  • Use the website only for lawful purposes.
  • Provide accurate and complete information when placing an order.
  • Not misuse, disrupt, or interfere with the operation or security of the website.
  • Not attempt to gain unauthorized access to any part of the website or its systems.

2. Products & Availability

SabziWalah offers fresh fruits, vegetables, groceries, dairy products, beverages, and other daily essentials.

  • All products are subject to availability.
  • Product images are for illustration purposes only and may differ slightly from the actual product.
  • Product sizes, colors, weights, and appearance may naturally vary, especially for fresh produce.

3. Pricing

  • All prices displayed on the website are in Indian Rupees (₹).
  • Prices may change without prior notice.
  • Applicable taxes and delivery charges, if any, will be displayed during checkout.

4. Orders

  • Orders are subject to acceptance and availability.
  • SabziWalah reserves the right to accept, reject, or cancel any order at its sole discretion.
  • Customers will receive an order confirmation after a successful order placement.

5. Payments

We support secure online payment methods and may offer Cash on Delivery (COD) in eligible service areas.

SabziWalah is not responsible for payment failures caused by third-party payment service providers.

6. Delivery

  • Delivery is available only in serviceable locations.
  • Estimated delivery times are provided for convenience and are not guaranteed.
  • Delivery delays may occur due to weather conditions, traffic, public holidays, or other unforeseen circumstances.

7. Cancellation, Returns & Refunds

Order cancellations, returns, and refunds are governed by our separate Refund & Returns Policy.

8. Customer Responsibilities

Customers are responsible for:

  • Providing accurate delivery information.
  • Ensuring someone is available to receive the order.
  • Inspecting products upon delivery.
  • Storing perishable products appropriately after delivery.

9. Intellectual Property

All content on SabziWalah, including text, images, graphics, logos, icons, website design, and other materials, is the property of SabziWalah and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

SabziWalah shall not be liable for:

  • Temporary website interruptions or technical issues.
  • Delivery delays beyond our reasonable control.
  • Natural variations in fresh produce.
  • Losses resulting from incorrect customer information.
  • Product quality issues arising after successful delivery due to improper storage or handling.

11. Third-Party Services

Our website may use third-party services, including payment gateways, delivery partners, analytics tools, and other service providers. SabziWalah is not responsible for the policies or practices of these third-party services.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

SabziWalah reserves the right to update or modify these Terms & Conditions at any time. Any changes will become effective immediately upon publication on this page. Continued use of the website after such updates constitutes your acceptance of the revised Terms & Conditions.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.