Last Updated: July 31, 2026

Welcome to SabziWalah. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

By using SabziWalah, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Delivery Address
  • Billing Address
  • PIN Code

Order Information

  • Products purchased
  • Order history
  • Payment status
  • Delivery preferences

Technical Information

  • IP Address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations and delivery updates.
  • Improve our website and shopping experience.
  • Prevent fraud and enhance website security.
  • Respond to your inquiries and requests.
  • Send promotional offers, discounts, or newsletters (only where permitted by law or with your consent).

3. Payment Information

SabziWalah does not store your debit card, credit card, UPI PIN, or banking credentials.

Online payments are securely processed through trusted third-party payment gateway providers that use industry-standard security measures.

4. Cookies

Our website may use cookies to:

  • Remember your preferences.
  • Improve website performance.
  • Analyze website traffic.
  • Enhance your shopping experience.

You can disable cookies through your browser settings, although some website features may not function properly.

5. Information Sharing

We do not sell or rent your personal information.

We may share your information only with:

  • Delivery partners for order fulfillment.
  • Payment gateway providers for payment processing.
  • Technology and hosting service providers.
  • Government or legal authorities when required by applicable law.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders.
  • Provide customer support.
  • Comply with legal, tax, or regulatory obligations.
  • Resolve disputes and enforce our policies.

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal data where applicable.
  • Withdraw consent for marketing communications.
  • Request information about how your data is used.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies before sharing any personal information.

10. Children’s Privacy

SabziWalah is not intended for children under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.